Job Summary

We are seeking a detail-oriented and collaborative ERP Specialist (SAP) to join our IT and business operations team. The successful candidate will support, configure, and optimize our SAP landscape to enable business processes across finance, supply chain, manufacturing, and human resources. This role partners closely with cross-functional stakeholders including Finance, Procurement, Operations, and external implementation partners to deliver reliable, auditable, and user-friendly ERP solutions. Strong functional knowledge of SAP modules, pragmatic problem-solving, and clear communication are essential.

Key Responsibilities

SAP System Support & Configuration

• Provide day-to-day support for SAP modules (e.g., FI/CO, MM, SD, PP, HR) including incident resolution, root cause analysis, and corrective actions.

• Configure SAP master data, modules, workflows, authorization roles, and interfaces according to business requirements and best practices.

• Manage transport requests, system changes, and configuration documentation following established change control procedures.

Project Delivery & Enhancements

• Participate in ERP implementation, upgrade, and enhancement projects: gather requirements, perform fit/gap analysis, design solutions, and support testing and deployment activities.

• Collaborate with Product Owners and business SMEs to translate process requirements into SAP configuration, custom development requests, or process workarounds.

• Support user acceptance testing (UAT), create test scripts, and validate business scenarios to ensure high quality releases.

Integrations, Data & Reporting

• Coordinate with integration teams to maintain reliable interfaces between SAP and third-party systems, ensuring data consistency and timely processing.

• Perform data migrations and periodic data cleansing activities; develop and validate data extracts, transforms, and loads as required.

• Create and maintain operational and financial reports, queries, and dashboards to support business decision-making and regulatory requirements.

Governance, Security & Continuous Improvement

• Support SAP security administration including role design, segregation of duties analysis, and periodic access reviews to maintain compliance and least-privilege principles.

• Document solution designs, configuration settings, runbooks, and operational procedures to support knowledge transfer and audit readiness.

• Proactively identify opportunities to improve ERP processes, automation, and system performance; recommend and implement practical improvements.

Required Qualifications - Skills & Experience

• Bachelor’s degree in Information Systems, Business, Finance, Supply Chain, or a related field, or equivalent practical experience.

• 3+ years of hands-on experience supporting or configuring SAP (or comparable ERP systems) in a production environment.

• Practical knowledge of at least one SAP functional area (e.g., FI/CO, MM, SD, PP, HCM) and familiarity with core business processes.

• Experience with SAP configuration, transports, master data management, and basic ABAP awareness for troubleshooting integrations or custom reports.

• Strong analytical and problem-solving skills, with attention to detail and the ability to work effectively with technical and non-technical stakeholders.

• Experience using ticketing systems, change control processes, and documenting technical and functional specifications.

• Effective written and verbal communication skills and the ability to conduct user training and create clear process documentation.

Preferred Qualifications

• SAP certification in a relevant module (e.g., S/4HANA, FI/CO, MM, SD) or equivalent vendor certification.

• Experience with S/4HANA migrations, upgrades, or cloud-hosted SAP landscapes.

• Familiarity with integration tools and middleware (e.g., SAP PI/PO, CPI, IDoc, APIs) and experience implementing interfaces between ERP and other enterprise systems.

• Knowledge of segregation of duties tools, audit controls, and experience supporting compliance and internal audit requests.

• Experience with reporting tools and BI platforms (e.g., SAP BW/4HANA, SAP Analytics Cloud, Power BI) is a plus.

• Experience working in cross-functional teams and mentoring junior ERP or business analysts.

Work Environment & Compensation

• Full-time position with a hybrid onsite/remote work model; occasional travel for system rollouts, vendor meetings, or team offsites may be required.

• Competitive salary commensurate with experience and a comprehensive benefits package, including health insurance, retirement plan options, and paid time off.

• Opportunities for professional development, training support, and career growth within IT and business operations functions.

• Inclusive and respectful workplace culture that values diversity, equity, and work-life balance.